Relationship Officers
Kray Microfinance Limited
Job overview
Employer: Kray Microfinance Limited
Job title: Relationship Officer
Department: Business Growth and Development
Location: Branch locations, Kampala
Employment type: Full-time
Number of vacancies: Not specified
Experience: Relevant experience is an advantage
Salary: Not disclosed
Application deadline: 15 September 2026
Jobspace Uganda vacancy summary
Kray Microfinance Limited is seeking energetic Relationship Officers to grow its customer and business base through active field engagement. The officers will find and activate new customers, mobilise deposits, promote savings and investment products and generate suitable loan prospects. This is primarily a field-sales position rather than a desk-based role, so applicants should be comfortable approaching individuals, traders, SMEs and institutions within an assigned territory. Candidates with previous exposure to banking, SACCOs, microfinance, fintech, insurance or another target-driven sales environment may have an advantage.
About the employer
Kray Microfinance Limited is a Ugandan financial-services provider offering savings, credit, investment and digital financial products. The organisation serves individuals, entrepreneurs and businesses through branches, agents and technology-enabled channels.
Who should apply?
This opportunity may suit candidates who:
- Enjoy field sales, prospecting and direct customer engagement.
- Can confidently explain financial products to prospective customers.
- Are comfortable working with daily, weekly and monthly targets.
- Have strong persuasion and relationship-building skills.
- Can work independently across an assigned market territory.
- Have experience in microfinance, banking, SACCOs, insurance, fintech or another field-sales environment.
Key responsibilities
- Identify, acquire and activate new customers.
- Mobilise deposits and encourage regular customer savings.
- Generate suitable leads for the organisation’s loan products.
- Promote savings and investment solutions to prospective and existing customers.
- Identify, recruit and activate new Kray agents within the assigned territory.
- Contact and reactivate dormant or inactive customers.
- Develop relationships with SMEs, traders, employers, schools, churches, SACCOs and associations.
- Cross-sell suitable Kray products to customers.
- Maintain productive relationships with newly acquired and existing clients.
- Consistently work towards daily, weekly and monthly business targets.
Qualifications and experience
- A diploma or bachelor’s degree in Business, Marketing, Finance, Banking, Microfinance or a related discipline.
- Experience in sales, banking, microfinance, SACCO operations, fintech, insurance or another field-sales environment is an advantage.
- Applicants should be comfortable working extensively in the field.
- Previous experience mobilising savings, acquiring customers or selling financial products would be particularly relevant.
Required skills and competencies
- Strong communication and persuasion skills.
- Customer acquisition and field-prospecting ability.
- Relationship-building and customer-service skills.
- High energy, self-motivation and personal initiative.
- Ability to deliver results under demanding performance targets.
- Teamwork and professional conduct.
- Basic understanding of savings, credit and investment products.
Important work conditions
This is a field-based sales position requiring regular movement within the assigned territory. Applicants should be prepared to engage prospective customers directly and remain accountable for clearly defined customer-acquisition, deposit-mobilisation and business-growth targets.
Application procedure
Interested candidates should prepare an application letter and updated curriculum vitae and email them to:
Use the following exact email subject:
Application deadline: 15 September 2026.
Visit the official Kray Microfinance website
Before submitting your application
- Highlight field-sales and customer-acquisition experience on your CV.
- Include any measurable savings, deposit, loan or sales targets achieved.
- Mention experience working with traders, SMEs, institutions or community groups.
- Use “Relationship Officer” as the email subject.
- Attach both your application letter and updated CV.
Job-scam warning
Do not pay anyone for this vacancy, an interview or an employment offer. Verify unexpected instructions directly with Kray Microfinance before sharing sensitive information or making any payment.
Date posted: 1 September 2026
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