Technical Manager Job at Uganda Christian University

Uganda Christian University

Technical Manager Job Post

Location: Jobs in Uganda 2023 - 2024

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: January 29 2024

Hiring Organization: Uganda Christian University

Job Details:

Qualification and Experience:
• Should have a Masters degree in Information Technology, Computer Science or Engineering related field from a recognized institute of higher learning or more than
one related professional certification.
• Must have a Bachelor’s degree in Information Technology, Computer Science or a related field.
• Engineering, IT or Computer Science related professional certifications will be an added advantage.
• Strong knowledge of networking, systems administration, cybersecurity, and emerging technologies.
• Should have a minimum of two (2) years’ experience in a managerial position carrying out related work.
• Must have ICT project management experience.
• Strong team leadership skills and demonstrable knowledge of strategic planning.
• Excellent verbal and written communication skills.
• Must be a person of strong faith and integrity and a committed Christian.

Main duties and Responsibilities:
• Supervise the planning, implementation, and maintenance of the university's ICT infrastructure, including servers, networks, and data centers.
• Oversee the execution of ICT projects, from conception to completion, ensuring that projects are delivered on time and within budget.
• Work with the Director of University ICT Services to propose and implement needed ICT services to required standards or according to existing Service Level
Agreements (SLA).
• Lead and mentor a team of technical professionals, fostering a collaborative and innovative work environment.
• Plan for, introduce and integrate new technologies in the existing environment.
• Develop, implement and maintain an effective network and data security strategy to safeguard University data and systems.
• Coordinate with other departments to identify technology needs and align ICT projects with the University's strategic goals.
• Ensure the reliability, security, and scalability of the ICT systems to meet the university's academic and administrative needs.
• Collaborate with external vendors to procure hardware, software, and services that meet the university's standards and requirements.
• Oversee the ICT helpdesk function, ensuring timely resolution of technical issues and providing excellent customer service to faculty, staff, and students.
• Develop and implement training programs to enhance digital literacy and promote efficient use of ICT resources.
• Provide periodic update reports to the Director, University ICT Services.