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| Pride Bank |
E-Banking Administrator Job Post
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: June 22 2026
Hiring Organization: Pride Bank
Job Details:
Job Summary: The E-Banking Administrator will report to the Manager, Commercial Applications, and will be responsible for ensuring the functionality, availability, and continuous improvement of the Bank’s digital delivery channels, including ATMs, Agency Banking, Mobile Banking, Online Banking, and other computer- based applications, while supporting system integrations, monitoring performance, resolving incidents, ensuring compliance with security and regulatory requirements, and coordinating with internal teams and external vendors to deliver reliable, secure, and customer-centric electronic banking services.
Key Duties and Responsibilities:
- Communicate messages regarding systems issues to users in a timely manner.
- Handle the configurations and installation of the E-Banking products’ interfaces with the bank’s core systems and the customer’s sites.
- Develop and Champion new optional Utilities that can be provided over the existing E-banking products infrastructure.
- Assist the I.T staff with the In-house training of other staff on e-Banking products.
- Assist application users in identifying and describing problems or opportunities that need to be addressed.
- Advise Management on the best monitoring tools for the E-banking products to ensure their uptime.
- Follow up with the E-banking product Hardware and Software contractors in problem resolution as per the agreed contract response time to ensure healthy status.
- Carry out Disaster Recovery tests for the E-Banking bank’s systems.
- Design and develop user manuals and corresponding training programs for new and existing systems.
- Prepare, in consultation with users, implementers, and operation representatives, the acceptance plan for any newly changed system.
- Assist Business Unit leaders to develop tactical and strategic products, services and/or programs to support the business unit’s goals.
- Work closely with the business partners to identify and maximize opportunities to use Information Technology to improve product service and /or program business processes.
Qualifications, Skills and Experience:
- A bachelor’s degree in information technology, Computer Science or a related computing field
- Microsoft, Linux or Unix certifications are an added advantage.
- Knowledge in Systems Administration preferably in a financial institution
- 3 years’ experience in a similar role
- ICT Security Knowledge will be of added advantage.
- Troubleshoot and network solutions.
- Knowledge of Cisco routing and switching, VPN connectivity.
- Knowledge of windows operating systems and Microsoft office.
- Analytical skills.
Application procedure
If you believe you have the necessary skills, experience and desire to make a difference, then apply immediately and send a detailed CV. Interested candidates should address their applications to the HEAD PEOPLE & CULTURE and send via email to recruitment@pridebank.co.ug
Date Posted: 2026-06-18
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