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2 Information Technology Officer Trainees Jobs Post
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 02
Deadline: June 2 2025
Hiring Organization: The office of the Auditor General
Job Details:
About
US:
The Office of the Auditor General (OAG) is the supreme
Audit Institution (SAI) of Uganda mandated under Article 163 of the
Constitution of the Republic of Uganda to audit and report on the Public
Accounts of Uganda and of all public offices, including the Courts, the Central
and Local Government Administrations, Universities and Public Institutions of
like nature and any Public Corporations or other bodies or organizations
established by an Act of Parliament. The Constitutional mandate of the OAG is
amplified by the National Audit Act, 2008 which has among other things enhanced
the financial and operational independence of the Auditor General.
Job
Summary: Undertake
routine tasks relating to, configuration and reliable operation of computer
systems to ensure uptime performance, resources and security of all computers
managed to meet the needs of staff at OAG.
Job
Reference: ADM/56/136/01 Vol.8 [02/25]
Key
Duties and Responsibilities:
Planning and Development
Support supervisors in any tasks assigned in planning for
the Directorate IT Service Operations
Assist in conducting staff training of IT processes and
procedures such as login credentials, email use and passwords.
Perform user support for all user complaints relating to
computer-aided audit tools, computer applications and software.
Administer the OAG LAN/WAN infrastructure components like
printers, telecommunication services, CCTV access control, anti-virus and
various end-user computer applications.
Assist in performing safe custody of ICT infrastructure
and handling ICT related incidents as escalated.
Provide technical input, installation and recommendations
in the acquisition of IT hardware and software systems.
Support and be responsive to off-hours emergencies and
activities that may occur at OAG premises.
Support in performing periodic update and maintenance of
OAG websites and guided by the Senior Public Relations Officer.
Update IT inventory register for proper records according
to OAG policy and guidelines.
Assist in Preparation of a quarterly maintenance schedule
and report for all end user IT equipment with OAG IT infrastructure.
Perform routine troubleshooting of network and user
problems and operations of the service desk of OAG staff.
Collect and register staff information, manage ID
registration, configure ID cards liaising with the HR department.
Configure users and manage access list and registration.
Assist in developing digital content for digital TVs and
signage.
IT Support
Assist in offering first-line support for IT issues,
including infrastructure, systems and security on the Service Desk Platform
Escalate issues and coordinate with other IT teams to
resolve complex problems
Staff Performance Management and Capacity Building
Ensure compliance with performance management guidelines
Reporting
Draft regular performance and compliance reports as
assigned.
Key
Performance indicators:.
Percentage of planned activities implemented (projects
completion time)
Risk and compliance rating (IT security, Standards-ISO
certification, Regulations,
NITA-U Compliance rating)
IT innovation score
Project Success Rate
Directorate culture assessment rating.
Stakeholder satisfaction score (availability, quality,
timeliness, functionality, complaints resolution)
Service level agreement score (availability, quality,
timeliness, functionality, complaints resolution, down-time)
Input-output ratio
User satisfaction score
Technology utilisation score (IT product development
time)
Timely submission of reports.
Qualifications, Skills and Experience:
Applicant should be Ugandan aged 30 years and below,
holding EITHER Bachelor’s (Hons.) degree in Information Technology, Computer
Science, Software Engineering or related field from a recognised university.
Experience:
Experience is not required.
Knowledge, Skills and Attributes Knowledge
Legal framework governing the OAG
Professional standards, and ethical code of conduct,
Principles of transparency and accountability
Fundamental principles of public-sector auditing
Skills
Digital Literacy skills
Communication skills
Problem Solving skills
Attributes
Accountable
Resilient
Integrity
Objective
Confidentiality
Professional
Energetic
Perseverance
Goals and Results Focused
Quality focused
Respectful
Team player
Application procedure
Applications must be accompanied by:
Detailed typed curriculum vitae which clearly supports
the competencies required above.
Copies of academic qualifications, professional training
certificates and proof of employment history where required.
Names of three (3) referees and their contacts.
A recent passport size photograph (attached to the
application form).
All applications must be in triplicate and submitted on
the OAG application form, which can be obtained from the OAG Website, Download Here
Applications
should be submitted to the address below;
Audit House, Plot 2C, Apollo Kaggwa Road
P.O Box 7083, Kampala
LATE SUBMISSION SHALL NOT BE CONSIDERED.
Date Posted: 2025-05-19
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