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| CIC Insurance Uganda |
Business Development Officers Job Posts
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 03
Deadline: August 10 2026
Hiring Organization: CIC Insurance Uganda
Job Details:
About Us
CIC Insurance Group is
a leading insurance and financial services organization with over five decades
of experience supporting individuals, families, cooperatives, SMEs, and
corporates to achieve financial security.
The Group offers a
diversified portfolio spanning general insurance, life assurance,
microinsurance, asset management, and investment solutions, with operations
in Kenya, Uganda, South Sudan, and Malawi, and is listed on the Nairobi
Securities Exchange.
Our tagline, “We
Keep Our Word,” reflects our unwavering commitment to integrity,
transparency, and delivering on our promises to clients, regulators, partners,
and communities. CIC is committed to innovation, digital transformation, and
prudent risk management to deliver sustainable value across its markets.
About the Role
Reporting to the General Manager – Business Development,
the Business Development Officer will drive business growth for both Life and
General through new business acquisition, relationship management, and delivery
of customer-centric insurance solutions. The role is responsible for achieving
premium growth, retention, and portfolio quality targets while ensuring
compliance with company policies and regulatory requirements. The incumbent
will also oversee branch operations, maintain high service standards, and
support the development of distribution channels to achieve sustainable
business growth.
PRIMARY
RESPONSIBILITIES:
Revenue generation and
growth in all business lines
·
Develop and implement
effective strategies and initiatives to generate revenue at the branch.
·
To formulate and
implement pipelines management systems and ensure their control and periodic
reviews
·
Increase quotation
conversion rates through targeted sales strategies and follow-ups that are
tracked weekly
·
Ensure 85% renewal
retention rate for all business lines by maintaining customer loyalty through
service improvements
·
Onboard new
Intermediaries to grow business
·
Open up new markets to
drive business growth, develop strategic partnerships, and expand distribution
channels in the region to increase revenue and market share.
·
Ensure prudent
underwriting and proactive claims oversight to sustain acceptable loss ratios
in line with company standards.
·
Enhance Product
portfolio diversification through cross-selling and upselling
·
Raise the company’s
profile and enhance its visibility by positioning it strategically within the
region for a bigger market share.
·
Strategic lobbying and
negotiation for tender businesses
·
Lead branch-level
market intelligence gathering and coordinate competitive quotation inputs to
support timely and well-informed underwriting decisions for tenders and
non-tender business.
·
Support marketers in
the presentations and other logistics to deliver business.
Salesforce
effectiveness
·
Provide leadership and
support to the staff, sales and marketing team by driving the implementation of
the corporate strategy, through training and motivation to achieve the
organizational objectives
·
Ensure bi-weekly
morning huddles and pipeline management discussions for all producers in the
branch
·
Ensure product
training to financial advisors, Marketing Executives, Unit leaders, wealth
advisors and underwriters
·
Inculcate a high
performing culture to the branch sales teams through mentoring and guidance
·
Performance review and
strategy meeting with producers to monitor progress
Market Intelligence
& Business Support
·
Continuously monitor
market trends, competitor activities, and customer needs to identify growth
opportunities.
·
Provide market
intelligence and actionable insights to support business acquisition, strategic
planning, and decision-making.
·
Contribute to the
development and enhancement of products and solutions that meet evolving market
needs.
·
Support product
launches, marketing campaigns, and brand visibility initiatives in collaboration
with relevant teams.
·
Prepare periodic
business performance reports and management updates on key growth indicators.
·
Support the
development of branch targets, budgets, and strategic plans aligned to
organizational objectives.
·
Coordinate market activations
and promotional activities to drive business growth and market presence.
·
Ensure efficient
utilization and management of branch and company resources.
Stakeholder Engagement
& Customer Service
·
Build and maintain
strong relationships with clients, intermediaries, and key stakeholders.
·
Recruit, train, and
support intermediaries to drive business growth and service excellence.
·
Conduct regular client
and intermediary engagements, visits, and training sessions.
·
Represent the Company
at industry, community, and partner events to enhance brand visibility.
·
Identify and recommend
strategic partnerships, sponsorships, and business opportunities.
·
Address customer and
intermediary queries promptly and ensure high service standards.
·
Promote customer
satisfaction, retention, and long-term business relationships.
Compliance, Reporting
& Governance
·
Ensure full compliance
with regulatory requirements, internal policies, and governance frameworks in
all business activities.
·
Maintain accurate and
up-to-date records of sales activities, client engagements, and pipeline data.
·
Prepare timely and
insightful reports on sales performance, pipeline health, renewals, and market
developments.
·
Support internal
audits, compliance reviews, and regulatory engagements through accurate
documentation and clear reporting.
Who We’re
Looking For
Academic &
Professional Qualifications
·
Bachelor’s degree in
Insurance, Business Administration, Marketing, or a related discipline.
·
Professional insurance
qualification such as ACII, CII, Diploma in Insurance
Experience
·
Minimum of 3
years’ experience
Key Competencies
·
Strong sales and
business development skills
·
Excellent customer
service orientation
·
Ability to build and
maintain strong relationships
·
Clear communication
and presentation skills
·
Good insurance product
knowledge
·
Analytical and
reporting ability
·
Strong compliance and
risk awareness
·
Good planning and time
management
·
Adaptability and
resilience in a dynamic environment
·
Teamwork and
collaboration
Our Values
CIC Insurance Group is
guided by the following core values:
·
Trust
& Integrity: We keep our word
·
Human-Centred
Innovation: We pioneer solutions
that transform lives
·
Resourceful
Collaboration: We achieve the
impossible together
·
Inclusive
Impact: We create prosperity
for every community
·
Velocity
& Excellence: We deliver
exceptional results with momentum
·
Enduring
Cooperative Spirit: We anchor our
heritage while building the future
Why Join Us
This role offers a
unique opportunity to drive growth within a fast‑expanding insurance business.
As a Business Development Officer, you will drive business growth for both Life and General, expand the customer base, and strengthen relationships with clients, intermediaries, and strategic partners. You will be responsible for achieving premium, revenue, and profitability targets through effective sales management, business development initiatives, and exceptional customer service. Working closely with branch teams and key stakeholders, you will identify growth opportunities, drive customer retention, and expand market presence. You will also oversee branch operations, ensure compliance, maintain high service standards, and support the development of strong distribution channels to achieve sustainable business growth.
Application procedure
If you have the
aforementioned professional and academic qualifications and you are ready to
execute the above mandate, strictly apply through: https://careers.cicinsurancegroup.com/ clearly
indicating the position and area applied for.
The
application should reach us by close of business on 10th
August 2026. Please note only short-listed candidates will be
contacted. If you do not hear from us by 30th August 2026 consider your
application unsuccessful.
Date Posted: 2026-08-04
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