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| Pearl Bank Uganda |
Relationship Manager -Public Sector Job Post
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: April 27 2026
Hiring Organization: Pearl Bank Uganda
Job Details:
JOB PURPOSE
§ The purpose of this role is to leverage Public Sector relationships to grow the Bank’s assets and liabilities base.
§ The role will primarily focus on driving new customer acquisition, strengthening retention of existing customers, and
generating income in the public sector.
§ Drive growth of deposits as per the set targets through growth of current accounts/collection business as well as eco-system opportunities from the public sector.
§ Ensure that public sector specialized institutions such as Ministries, including their Agencies, are given special attention within the Bank, including onboarding any new to Bank business relating to them.
§ Prepare customer sales plans to ensure each relationship is managed accordingly and reviewed regularly for future opportunities, mining value in terms of revenue growth.
§ Manage ongoing relationships within existing Public Sector partners and where relevant, leverage those relationships to a greater collective impact for the Bank.
§ Understand the Public Sector requirements and decision makers (Maintain database of key Public Sector stakeholders), structure solutions, implement and monitor customer experience.
§ Provide specialist sector information and governance as well as conducting training on the structure and workings of the Public Sector to the Business, Credit, Risk & Compliance teams in the Bank.
§ Champion strategic partnerships and social visibility of the Bank’s brand in the Public Sector space.
§ Ensure 95% digital migration of the assigned portfolio and as feasible as possible digitize their customer journeys to promote the cashless and self-serve solutions of the Bank.
§ Maintain a record of key Public Sector events and activities that would present viable business and value chain opportunities for the Bank.
§ Coordinate and support the branches in running effective Public Sector sales activations, generating leads, and dealing with queries and complaints.
§ Any other official duties that may be allocated from time to time by management.
BUSINESS BEHAVIOURS
§ Passion: Committed to excellence, delivering outstanding results and making a positive impact on our customers and
stakeholders.
§ Teamwork: Collaborates, mutual respect, and diverse perspectives, to achieve shared success and deliver greater value to the Bank.
§ Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
§ Innovation: Embrace creativity and forward-thinking, continually seek new solutions to enhance customer experience and drive business growth.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
§ Bachelor’s degree, preferably in Business, Humanities, and other relevant fields.
§ Post graduate qualifications such as ACCA, CPA, MBA are a bonus.
§ Minimum of 5 year relevant experience (Specific industry sector experience such as dealing with industry stakeholders at an executive level will be considered an advantage.
§ At least 2 to 3 years of experience in customer engagement or management role.
§ Previous exposure and experience in business/corporate banking is an added advantage.
§ Credit management skills.
Application procedure
Online applications addressed to Chief People & Strategy Officer, Pearl Bank Uganda.
Send application to hr@pearlbank.com with job title as subject.
Date Posted: 2026-04-21
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