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| GA Insurance Uganda Limited |
ICT Officer Job Post
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: April 24 2026
Hiring Organization: GA Insurance Uganda Limited
Job Details:
WE ARE HIRING
ICT OFFICER
Responsibilities:
- Manage the business’s computing assets and infrastructure including installing, upgrading and maintaining hardware systems and networks in the workplace.
- Install and configure the software including operating systems, offices and business applications.
- Take the IT Champion in branches through a series of actions, either face to face or over the phone, to help set up IT equipment or resolve issues.
- Conduct routine activities including daily system health check, regular software updates, continuous data backups, end point security updates among others.
- Provide support including procedural documentation and relevant reports and the roll out of new applications.
- In liaison with the Group IT Team, provide support on the shared infrastructure services like SDWAN, end point security, Microsoft 365, etc.
- Provide continuous end user training on various aspects including basic self-trouble shooting skills, refresher on the best use of core and office applications, cyber security awareness and much more.
- Preventative maintenance exercise for the end user equipment.
- Manage and maintain programs hosted in the cloud, ensuring optimal performance, security, and availability.
- Provide support of all core Insurance business system and other line of business applications not limited to General Insurance business system (sims), Health Insurance Business system (EO2).
- Security patches download and management for the applications, software related to core system and line of business applications.
- Assist in Network management and Server support management with the guidance of the IT Infrastructure Manager.
- Monitor and ensure compliance with IT audit requirements.
Minimum Qualifications and Experience:
- At least 3 years in a similar role.
- Bachelor’s degree in business information technology, Computer Science or a related field.
- Certification in Microsoft servers, Networking, Linux, Oracle, Office 365.
Required Skills/Competencies:
- Results driven.
- Customer Service.
- Flexibility.
- Technical Credibility.
- Accountability.
Application procedure
Interested candidates should submit their resume and cover letter to careers@gauganda.com by 24th April 2026. Please include “ICT Officer Application – [Your Name]” in the subject line. GA Insurance Uganda is an equal-opportunity
Date Posted: 2026-04-17
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