Field Collections Team Leader – Vehichles Job at Mogo


Mogo

Field Collections Team Leader – Vehichles Job Post

Location:  Jobs in Uganda 2025 - 2026


Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: March 6 2026

Hiring Organization: Mogo

Job Details:

Description

Mogo Uganda is hiring a Field Collections Team Leader – Vehichles with the following duties and responsibilities.

DEPARTMENT: Customer Experience

REPORTING: Field Collections Supervisor

DUTIES AND RESPONSIBILITIES

  • Assigning cases for field visit to field agents
  • Coordinating with repo officers on their daily performance and ensuring the specialists have the necessary support.
  • Providing leadership to team members by communicating team goals, motivating, and addressing their issues
  • Providing support to agents to ensure they can deliver
  • Assisting with induction and training for Debt Collection new hires
  • Drive strong performance management in the team through clear communication on performance expectations
  • Identifying training needs, preparing training materials and recommending trainings that require external trainers
  • Develop strategies to promote team members adherence to debt collection policy and performance goals
  • Conduct team meetings to update members on changes in processes, target achievements and expectations.
  • Monitoring and training on usage of Field Collection tools in the department and company’s ERP System
  • Generate and share detailed reports about team performance
  • Submit suggestions on debt collection process improvements
  • Ensuring daily repossessed bikes align with Redash report and correctly updated in the system.
  • Any Other duties assigned

WHAT YOU WILL NEED

  • Degree/Diploma in Business Administration or related field.
  • Excellent communication and interpersonal skills.
  • Strong analytical & problem-solving skills.
  • At least four years of relevant experience.
  • Ability to adapt quickly and work independently.
  • Fluent in English.
  • Good leadership skills
  • Loyalty and Integrity

Application procedure

To Apply, Send an Email to: careers@mogo.co.ug

Deadline: 6th March 2026

Date Posted: 2026-03-04

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