M-KOPA |
Senior Manager, Retail and Logistics Job Post
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: October 20 2025
Hiring Organization: M-KOPA
Job Details:
Background:
M-KOPA is seeking a Senior Manager, Retail and Logistics to oversee retail, warehouse, and logistics operations in Uganda.
Responsibilities:
- Manage warehouse leasing, stock operations, safety, and stock handling
- Oversee end-to-end inventory management
- Ensure accurate stock-on-hand visibility
- Manage daily transactions/planning in stock receipts, RFS, and order processing
- Manage and drive efficiencies in retail outlets
- Optimize the retail network as stock hubs, sales, and customer support centers
- Develop, implement, and monitor processes and systems to improve customer experience in the field
- Manage and track Fresh Desk ticket backlog in retail
- Ensure continuous training for shop attendants on new product introductions and troubleshooting
- Manage E2E phone servicing and stakeholder relationships
- Support expansion by scaling retail, logistics, and operations activities
- Coordinate with third-party partners on staffing, branding permits, expectations, and deliverables
- Manage branding and marketing in shops
- Develop and manage annual budgets for retail and logistics operations
- Monitor and control operational expenses within budget constraints across all retail locations
Qualifications:
- 7+ years' experience in an operational role
- Proven leadership experience
- Proficiency in data visualization systems
- Clear and effective written and verbal communication skills
- Strong comfort with data, analytical thinking, interpretation of trends and graphs
- Strong background in cost-effective decision-making and KPI monitoring
- Ability to manage field-based operational teams and desk-based resources
- Interpersonal skills to effectively communicate with key stakeholders, manage business expectations, engage with customers and staff
- A positive, learning-oriented attitude and capacity for self-empowerment
Application procedure
Interested and qualified? Click here to apply
Date Posted: 2025-10-08
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