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Vision Fund |
Customer Relationship Supervisor Job Post
Location: Jobs in Uganda 2025 - 2026
Work Hours: Full-time, 08 hours per day
Salary:
UGX
No. of vacancies: 01
Deadline: June 27 2025
Hiring Organization: Vision Fund
Job Details:
Duties, Roles and Responsibilities
·
Client
Engagement and Support: Lead
efforts to build and maintain strong relationships with clients, addressing
their needs and ensuring satisfaction with services provided.
·
Team
Leadership: Supervise and
mentor customer service teams, providing guidance and training to ensure high
performance and adherence to organizational standards.
·
Service
Quality Assurance: Monitor and
evaluate service delivery to ensure compliance with internal policies and
industry regulations, implementing improvements as necessary.
·
Feedback
and Reporting: Collect and
analyze client feedback to inform service enhancements and report findings to
senior management.
·
Collaboration: Work closely with other departments, such
as marketing and operations, to align customer service strategies with
organizational goals.
Qualifications Required:
- Education: University Degree in Economics, Accounting, or Business Administration.
- Experience:
- At least 2 years’ credit work experience with credit analytical skills.
- Proficient in Microsoft Office applications.
- Must possess a valid riding permit with proven riding experience.
- Skills:
- Strong analytical and problem-solving abilities.
- Sales and marketing skills.
Application procedure
SEND YOUR CV TO: vfu_info@visionfund.org
Deadline: 27th June 2025
Date Posted: 2025-06-15
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