Partnerships- Operations Lead Job at M-KOPA

M-KOPA

Partnerships- Operations Lead Job Post

Location: Jobs in Uganda 2023 - 2024

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: November 08 2023

Hiring Organization: M-KOPA

Job Details:
At M-KOPA, We Finance Progress.
The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Our people reflect this mission; we pride ourselves in empowering our people to own their own careers and encouraging growth through our learning and development programs, coaching partnerships, and on-the-job training. As a collective, we value diversity, knowing every journey brings its own reward, and support each employee as they travel theirs. This includes our family-friendly policies, commitment to employee mental and physical well-being, and flexible working practices. Our aim is for every employee to be able to shape their own career, whilst helping shape the future of M-KOPA as we grow together.

Job Purpose
Under the guidance and supervision of the Senior Lead Partnerships, this role will work to facilitate and support M-KOPA in building partnerships and managing all operational aspects of the indirect channel.

Duties and Responsibilities:
Administration
• Facilitate processes and engage in activities to build positive relations between M-KOPA and various stakeholders.
• Collaborate with stakeholders to ensure smooth cross-operations for different partnership projects.
• Provide supervision and guidance to partner colleagues in project planning and monitoring.
• Understand the Below the Line (BTL) needs of the indirect channel and work with both partners and the Marketing team to provide necessary merchandise for the indirect channel, enhancing its operations and performance.
• Prepare and share monthly indirect channel BTL needs within the appropriate timelines.
• Monitor and manage the weekly and monthly Partnerships BTL tracker on a weekly and/or monthly basis.

Reporting
• Prepare and share partner and dealer performance reports in a timely manner on a daily, weekly, and monthly basis.
• Prepare and share monthly performance reports with the finance team to facilitate monthly dealer payments.
• Develop regular reports on performance trends and conduct deep dives as requested by the line manager.

Partnership and Networking
• Identify potential partners and stakeholders within the indirect channel that align with our market objectives.
• Initiate contact and establish strong relationships with indirect channel partners, ensuring clear communication and collaboration.
• Consistently monitor the performance of the indirect channel using determined metrics.
• Monitor and follow up on performing and nonperforming outlets with necessary stakeholders, devising strategies to improve outlet performance.
• Work with internal teams to coordinate partnership efforts and support the development of partnership strategies.
• Attend meetings, visit partner institutions to discuss initiatives, and explore other collaborations.
• Prepare and manage the partnerships issue tracker.
• Perform any other duties as guided by the line manager.

Experience, Education, Skills and Competencies
• At least 2 years of related experience including experience doing analysis using Excel. Strong field research experience as a lead added advantage.
• Bachelors in Statistics, Economics, or related fields is preferred.
• Proficiency in analytical tools, especially Microsoft Excel.
• Good project management skills.
• Well organized; able to meet deadlines, a good understanding of time management.
• Proactive and self-motivated, able to work independently as well as in a team.
• Good interpersonal skills and ability to work well in multicultural teams.
• Demonstrated effective written, presentation, and verbal communication skills.
• Willing to learn new skills/knowledge related to the scope/content of the specific projects.
• Able to generate creative, practical approaches to overcome challenging situations.
• Strong character, multitasking person who can work under pressure.