Cards and Money Transfer Officer job at Dfcu Bank

Dfcu Bank

Cards and Money Transfer Officer job Post

Location:  Jobs in Uganda 2023 - 2024

Work Hours: Full-time, 08 hours per day

Salary: UGX

No. of vacancies: 01

Deadline: May 16 2023

Hiring Organization: Dfcu Bank

Job Details:
dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the position of Internal Controls Officer- Technology in the Operations (COO) Domain to support our expansion strategy.

 Cards and Money Transfer Manager

 PURPOSE: Reporting to the Cards and Money Transfer Manager, the role holder will be responsible for growing and running a profitable card and Money Remittance business through creation and retention of the customer base; effectively managing the business and commercializing the channels. This should be done through strategic planning, product design, management, and performance in the Bank.


Key Accountabilities:
• Revenue assurance on all Card products and Money Transfer partners which include but not limited to; Debit Cards, Credit Cards, Western Union, MoneyGram, and World Remit.
• Competitor analysis to evaluate how we can offer competitive products to our customers.
• Weekly and monthly report and analysis of Fees Collected.
• Run a clean Credit Card portfolio through daily, weekly, and monthly portfolio management and constant engagement with key stakeholders.
• Identify opportunities and timing when campaigns can be launched to increase usage and hence enhance the main income streams.
• Run all processes effectively by ensuring proper communication and training is done for all bank personnel especially the branch network.
• Ensuring 100% query resolution within the agreed SLA with all stakeholders.
• Collaborate with Alternative Channels to drive digital agenda for the Bank.
• Robust Product training framework for all staff on Card products and Money Transfers.
• Reporting on sales initiatives and performance numbers in a timely manner.
• Manage all Governance around all Card and Money Transfer business.
• Ensure that all projects are delivered on time, within scope and within budget.

Qualifications, Experience And Competencies Required:
• Bachelor’s Degree in Business Administration, Economics or Marketing from a recognized university.
• Good knowledge of key product management principles.
• Product and Financial training.
• 2-3 years working experience.
• Understanding of key business drivers and ability to drive business output.
• Strong analytical skills.
• Advanced forecasting, pricing, and business modelling.
• Good computer knowledge especially spread sheets, word, and PowerPoint.
• Good interpersonal skills to work with other teams for implementation of activities.
• Business and Industrial awareness.
• Team player and ability to work with minimum supervision.
• Solutions oriented mind set.

Application procedure
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Monday 15th May 2023 to the email address indicated below. 

dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.

 dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

Date Posted: 2023-05-05


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